Frequently Asked Questions

Dr. Wallis encourages potential clients to ask questions about her work, her training and her approach to ensure a good fit.

Here are some answers to questions you might have.

How do I make a referral?

Dr. Wallis accepts self-referrals, as well as referrals from other professionals. Please contact Delia at 416-889-0242 or

What does Dr. Wallis charge?

Dr. Wallis charges competitive rates per hour for psychological psychotherapy services.

Are Dr. Wallis’s services covered by OHIP?

Fees for services provided by a registered psychologist are often covered by Extended Health Care Benefits (e.g. through your employer, private insurance).  Different plans provide different amounts and types of coverage. Please contact your health care plan provider to find out what coverage you have and whether or not you need a referral from your physician in order to have fees reimbursed.

Registered psychologist fees may also covered by other benefit providers such as Workplace Safety and Insurance (WSIB), Long-Term Disability (LTD), and Motor Vehicle Accident (MVA).

Fees for psychological services not covered by benefits can be claimed as medical expenses on your personal income tax return.

Psychology services are not covered by OHIP.

What happens at my first visit?

Following is what you can expect, both from your first visit with Dr. Wallis and from your first contact with her.

First Contact

When you first call or email for information Dr. Wallis will explain the initial process of assessing what your difficulties and therapeutic needs may be. Before you ever come in, you will be told about fees, how payment is made, and where the office is located.

First Visit

During your first visit Dr. Wallis will ask you about your current difficulties, about your current lifestyle, your physical health and family and social experiences.

This process usually takes one to two sessions, after which Dr. Wallis will be in a better position to make recommendations regarding service, explain how she might be able to help, and, if so, how therapy might proceed.

This assessment process allows you to assess Dr. Wallis as well; to ask questions and see if you feel comfortable with Dr. Wallis. When a good rapport is established, therapy is more likely to be very helpful to you.

Does Dr. Wallis have a confidentiality policy?

Dr. Wallis is committed to collecting, using and disclosing personal information responsibly.  She aims to be open and transparent with regard to how your personal information is handled. Dr. Wallis will discuss privacy and confidentiality at your first visit and answer any questions you may have.

Dr. Wallis follows the confidentiality requirements of the College of Psychologists of Ontario.  In general this means that Dr. Wallis does not share any personal information about you without your written consent.

There are, however, a few situations in which confidentiality must be broken due to legal or ethical obligations.  These situations are rare and include:

  • If you intend to seriously harm yourself or someone else, Dr. Wallis is required to notify the appropriate individual(s) (e.g., your emergency contact person, the police, etc).
  • If you share information about a child, presently under the age of 16, who has been abused or neglected, or is at risk of being abused or neglected, Dr. Wallis is required to inform Child Protective Services.
  • If you disclose that you have been sexually abused by a Regulated Health Care Professional, Dr. Wallis is required to report this information to the appropriate regulating body.  In this case, your name does not have to be disclosed.
  • If a court of law subpoenas your record, Dr. Wallis is required to release your psychological record to the court.

To review Dr. Wallis’ privacy policy in its entirety, please click here.

For More Information:

Please contact Delia at 416-889-0242 or if you have further questions or would like to book an appointment.


The Village Healing Centre

3rd Floor #8
240 Roncesvalles Avenue, Toronto.


Phone: 416-889-0242